Privacy Policy

Privacy Policy :

At Gravity Ceramic, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or interact with our website.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, delivery address (if you contact us, request a quote, or make a purchase).
Non-Personal Information: Browser type, device used, pages visited, time spent, and other analytics through tools like Google Analytics.
Cookies: We use cookies to enhance your browsing experience, remember your preferences, and gather analytics data.

2. How We Use Your Information

We use your information to:

Respond to your inquiries or customer service requests
Process orders or sample requests
Improve our website, products, and services
Send updates, offers, or newsletters (only if you subscribe)
Comply with legal obligations

3. How We Protect Your Information

We implement security measures like SSL encryption and limited access to personal data to ensure your information is protected against unauthorized access, alteration, or disclosure.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data only with:

Trusted service providers (e.g., delivery or IT support teams) who assist us in operating the website
Government or legal authorities if required by law

5. Your Choices

You may:

Choose not to share personal information
Opt-out of receiving marketing emails
Disable cookies in your browser settings

6. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We recommend reading their privacy policies separately.

7. Changes to This Policy

Gravity Ceramic reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: ashishtamboli843@gmail.com

📞 Phone: +91 982185005

Terms & Condition :

Welcome to Gravity Ceramic. By using our website, you agree to the following terms and conditions. Please read them carefully before browsing, purchasing, or interacting with our site.

1. Acceptance of Terms

By accessing or using the Gravity Ceramic website, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any other applicable rules or policies posted on our site.

2. Products & Descriptions

We make every effort to display product colors, patterns, and textures accurately. However, actual products may vary slightly due to differences in screen resolution and photography. We reserve the right to modify product details, pricing, or availability at any time without notice.

3. Orders & Payments

All orders are subject to availability and confirmation.
Payment must be made in full before order processing or dispatch (unless otherwise agreed).
We reserve the right to refuse or cancel any order if we suspect fraudulent activity or incorrect pricing.

4. Delivery & Shipping

Estimated delivery times are provided for convenience and may vary based on location, order size, or unforeseen delays.
We are not liable for any delays caused by third-party couriers or natural events.
Customers are responsible for providing correct shipping information.

5. Returns & Exchanges

Returns or exchanges are accepted only for damaged or incorrect items, reported within [X days] of delivery.
Tiles must be returned unused and in original packaging.
Return shipping costs are the responsibility of the buyer unless otherwise agreed.

6. Intellectual Property

All content on this website—including logos, text, graphics, product images, and designs—is the intellectual property of Gravity Ceramic and may not be used, reproduced, or distributed without our written permission.

7. Limitation of Liability

Gravity Ceramic is not responsible for any direct, indirect, incidental, or consequential damages that result from your use or inability to use our website or products.

8. User Responsibilities

You agree not to:

Misuse the website for illegal or unauthorized purposes
Attempt to breach our security or gain unauthorized access
Post or share false or misleading information on our site

9. Modifications to Terms

We may update or modify these Terms & Conditions at any time without prior notice. Continued use of the website signifies your acceptance of any revised terms.

10. Governing Law

These Terms & Conditions are governed by the laws of [Insert Country/State]. Any disputes shall be handled in the courts of that jurisdiction.

11. Contact Information

For any questions regarding these Terms, please contact us at: